Privacy Policy

1. Information We Collect

Personal Information

We collect personal information that you voluntarily provide to us when you:

• Request our immigration assistance services
• Fill out forms or applications
• Contact us via phone, email, or chat
• Schedule consultations or appointments
• Subscribe to our newsletter or updates

This information may include:

• Full name, date of birth, and contact information
• Immigration status and history
• Family information and relationships
• Employment and education history
• Financial information (when relevant to services)
• Government-issued identification documents
• Any other information necessary for immigration assistance

Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address and browser information
• Pages visited and time spent on our site
• Referring website information
• Device and operating system information
• Cookies and similar tracking technologies

2. How We Use Your Information

We use your personal information for the following purposes:

• Providing immigration assistance and document preparation services
• Communicating with you about your case and services
• Preparing and filing immigration forms and applications
• Scheduling appointments and consultations
• Sending important updates about immigration law changes
• Improving our services and website functionality
• Complying with legal obligations and government requests
• Protecting against fraud and unauthorized access

3. Information Sharing and Disclosure

We Do Not Sell Your Information

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

Limited Sharing

We may share your information only in the following circumstances:

• Government Agencies: When required for immigration applications and processes
• Service Providers: Trusted third parties who assist in providing our services
• Legal Requirements: When required by law, court order, or government request
• Your Consent: When you explicitly authorize us to share information
• Emergency Situations: To protect your safety or the safety of others

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information:

• Encryption of sensitive data in transit and at rest
• Secure servers and databases with access controls
• Regular security assessments and updates
• Employee training on data protection practices
• Physical security measures for document storage
• Secure disposal of documents when no longer needed

5. Data Retention

We retain your personal information for as long as necessary to:

• Provide ongoing immigration assistance services
• Comply with legal and regulatory requirements
• Resolve disputes and enforce our agreements
• Maintain records as required by immigration authorities

Generally, we retain client files for at least 7 years after case completion, or as required by applicable laws.

6. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request a copy of the personal information we have about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your information (subject to legal requirements)
• Portability: Request transfer of your information to another service provider
• Opt-out: Unsubscribe from marketing communications
• Restriction: Request limitation on how we use your information

7. Cookies and Tracking

Our website uses cookies and similar technologies to:

• Remember your preferences and settings
• Analyze website traffic and usage patterns
• Improve website functionality and user experience
• Provide personalized content and services

You can control cookie settings through your browser preferences.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

9. Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the effective date. Your continued use of our services after such changes constitutes acceptance of the updated policy.